Contact us
We are happy to hear from you any time. The fastest way to reach us is WhatsApp or the chat on the website; the AI assistant replies instantly around the clock, and our team follows up on cases that need review.
How to reach us
- Email: info@getexplorat.com
- WhatsApp: +96599743563
- Website chat: from "Easy mode" on the home page.
- Order tracking: from the "My orders" page after signing in with your phone number.
Before you message us
When asking about an existing order, send the order ID or the link you ordered for, so we can check its status quickly. Never share your account password or login code with anyone — we never ask for them.
Last updated: October 1, 2026